Aims and Values

Our Values

Our Values are that:

  • Access to information is a basic right of all people
  • Information empowers people

Our Mission Statement


We want to provide a full-time, integrated, impartial and confidential information, advice and advocacy service for the people of Tallaght, with paid staff working alongside volunteers, operating from accessible and centrally located premises, in order to meet the information needs of the region.

Our Aims


  • To provide the people of Tallaght with a free, comprehensive and confidential information, advice and advocacy service, which is intended to inform, educate and empower.
  • To encourage and promote integration and co-operation between relevant Statutory Agencies, Community and Voluntary Groups and individuals in the dissemination of information
  • To develop appropriate outreach services to meet the needs of the people and also needs of the anticipated growth in population of Tallaght in relation to information, advice and advocacy services
  • To promote the Citizens Information concept generally and the Citizens Information service in particular in local media
  • To contribute to social policy development locally, by working closely with other information service providers in the area with other agencies, and nationally with Citizens Information Board .
  • Engage in evaluation and monitoring of the service in relation to the Development Plan and procedures for customer feedback
  • Ensure that adequate funding is available to deliver the service

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